๐Ÿ“„ Delivery & Return Policy โ€” Flix Premium Shop


๐Ÿ“Œ Delivery Policy

  • Delivery Mode:
    All services and subscription credentials are delivered digitally via Facebook inbox or WhatsApp message.

  • Delivery Time:

    • Orders are processed and delivered within 6 hoursย during business hours.

    • Orders placed outside business hours will be processed on the next working day.

  • Payment Confirmation:
    Delivery will only proceed after receiving full payment and valid payment proof (transaction screenshot).


๐Ÿ“Œ Return Policy

Since our services involve digital products, returns are generally not applicable. However, to ensure customer satisfaction:

  • If Credentials Fail:

    • If the provided subscription credentials do not work on first login, and the issue is reported within 24 hours, weโ€™ll verify and provide a free replacement within the applicable warranty period.

  • No Return or Replacement For:

    • Incorrect login attempts or misuse by the customer.

    • Credentials shared with others.

    • Service disruptions after the warranty period.

    • Violations of the streaming serviceโ€™s terms resulting in account bans.


๐Ÿ“Œ Refund Conditions

Refunds are only considered if:

  • We fail to deliver your subscription credentials within 24 hours of confirmed payment.

  • We are unable to provide a working replacement within the agreed warranty period.

Refunds will be processed via the original payment method (bKash, Nagad, Rocket, or Bank Transfer) within 24โ€“48 hours after approval.


๐Ÿ“Œ Contact for Delivery or Return Issues

๐Ÿ“ฑ Facebook Page: Flix Premium Shop
๐Ÿ“ฑ WhatsApp: +8801644920645