๐ Delivery & Return Policy โ Flix Premium Shop
๐ Delivery Policy
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Delivery Mode:
All services and subscription credentials are delivered digitally via Facebook inbox or WhatsApp message. -
Delivery Time:
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Orders are processed and delivered within 6 hoursย during business hours.
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Orders placed outside business hours will be processed on the next working day.
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Payment Confirmation:
Delivery will only proceed after receiving full payment and valid payment proof (transaction screenshot).
๐ Return Policy
Since our services involve digital products, returns are generally not applicable. However, to ensure customer satisfaction:
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If Credentials Fail:
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If the provided subscription credentials do not work on first login, and the issue is reported within 24 hours, weโll verify and provide a free replacement within the applicable warranty period.
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No Return or Replacement For:
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Incorrect login attempts or misuse by the customer.
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Credentials shared with others.
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Service disruptions after the warranty period.
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Violations of the streaming serviceโs terms resulting in account bans.
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๐ Refund Conditions
Refunds are only considered if:
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We fail to deliver your subscription credentials within 24 hours of confirmed payment.
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We are unable to provide a working replacement within the agreed warranty period.
Refunds will be processed via the original payment method (bKash, Nagad, Rocket, or Bank Transfer) within 24โ48 hours after approval.
๐ Contact for Delivery or Return Issues
๐ฑ Facebook Page: Flix Premium Shop
๐ฑ WhatsApp: +8801644920645